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FAQ
Frequently Asked Questions
Find answers about our services, the cases we accept, appointments, and what to expect at Quantum.
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What services does Quantum offer?
Quantum Physical Therapy & Chiropractic Care provides physical therapy, chiropractic care, rehabilitation, and other services designed to help patients recover from injuries, improve mobility, reduce pain, and return to their daily activities.
What types of cases do you accept?
We work with Personal Injury, No-Fault, and Workers’ Compensation cases. We also accept health insurance, depending on your case, and offer self-pay options.
Do you accept health insurance?
Yes, depending on your case and your plan. Call or visit the Quantum location of your choice, and our team will check your coverage with you. We also work with Personal Injury, No-Fault, and Workers’ Compensation cases, and we offer self-pay options.
Do you accept No-Fault cases?
Yes. We treat patients through No-Fault following motor vehicle accidents. Please contact the Quantum location of your choice for assistance with scheduling and any questions regarding your case.
Do you accept Workers’ Compensation cases?
Yes. We treat patients with Workers’ Compensation cases. Contact the Quantum location of your choice, and our team will be happy to assist you with getting started.
Do you treat Personal Injury cases?
Yes. We work with patients receiving treatment as part of Personal Injury cases. Please contact your preferred Quantum location for additional information and scheduling.
Do you work with my attorney?
Yes. We work with your attorney on Personal Injury and No-Fault cases. If you are missing any documents for your case, our team can coordinate with your attorney to get them.
Do you bill the insurance company directly?
Yes. For No-Fault and Workers’ Compensation cases, we bill the No-Fault insurer or the Workers’ Compensation carrier directly.
How much does a visit cost if I am self-pay?
For self-pay options and current pricing, please call the Quantum location of your choice or the location nearest you directly. Our team will be happy to provide current pricing information.
Do I need a referral to schedule an appointment?
No, you do not need a referral to schedule an appointment. Simply call the Quantum location you would like to visit. Our team can answer any questions you may have and help you schedule your appointment.
How do I schedule an appointment?
Simply call the Quantum location of your choice or send us a request online. Our team will assist you with scheduling and answer any questions you may have before your visit.
How soon can I be seen?
New patients can usually be seen the same day. Call the Quantum location of your choice to schedule your first visit.
Can I walk in without an appointment?
Yes, you can walk in at any Quantum location. Before your first treatment, our team will confirm that we can accept your case. You can also call the location before you come.
How do I contact a specific Quantum location?
Visit our Locations page to find the location you would like to visit. There, you can find the correct phone number and contact information for each location and contact that location directly.
What can I expect during my first visit?
During your first visit, you will receive an initial evaluation with one of our providers. Your provider will evaluate your condition, discuss your concerns and symptoms, and determine an appropriate treatment plan. You will then remain under your provider’s care throughout your course of treatment.
What should I bring to my first visit?
Please bring a valid state-issued ID and any documents or information you have about your accident or injury. If you have an attorney and are missing something, our team will coordinate with your attorney to get it. If you do not have legal representation, you will need to provide the documents and information for your case yourself.
How long does a treatment session take?
Appointment times may vary depending on your treatment plan, services, and individual needs. Please contact your Quantum location directly if you have questions about the expected length of your visit.
What conditions and injuries do you treat?
Our providers treat a variety of musculoskeletal injuries and conditions, including neck pain, back pain, joint pain, motor vehicle accident injuries, workplace injuries, and other conditions that may benefit from physical therapy or chiropractic care.
How many visits will I need?
Every patient and injury is different. The frequency and duration of treatment will depend on your initial evaluation, your condition, your progress, and the treatment plan established by your provider.
Can I choose which Quantum location I visit?
Yes. You can choose the Quantum location that is most convenient for you. Visit our Locations page to explore our locations and find the appropriate contact information.
What if I need to cancel or reschedule my appointment?
Please contact the Quantum location where your appointment is scheduled as soon as possible. Our team will be happy to assist you with canceling or finding another available appointment.
Do you accept patients injured in a car accident?
Yes. We treat patients who have been injured in motor vehicle accidents and work with No-Fault cases. Contact the Quantum location of your choice to get started.
Do you accept patients with work-related injuries?
Yes. We provide treatment for patients with work-related injuries and work with Workers’ Compensation cases. Contact the Quantum location of your choice for assistance getting started.
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